Wcapi LLP - WhatsApp Reseller Account Login Issues – Incident details

Experiencing partial outage

Show current status

WhatsApp Reseller Account Login Issues

ResolvedMajor outage362 hours 32 minutes

Affected

App

Operational from 4:00 AM to 5:32 AM, Major outage from 5:32 AM to 6:32 AM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
  • InvestigatingUTC

    We are currently investigating an issue affecting some customers using our WhatsApp reseller service. Affected users may experience login issues or be unable to access their accounts.

    Our team is working closely with the reseller to identify the root cause and resolve the problem as quickly as possible. We will provide further updates as we learn more.

    We apologize for the inconvenience and appreciate your patience.