WhatsApp Reseller Account Login Issues

Resolved

Major outage

Started about 1 year agoJune 18, 2025Lasted 15 days4:00 AMJuly 03, 20256:32 AMUTC

Affected

App

Updates

Resolved
July 03, 2025 at 6:32 AMUTC
Resolved
July 03, 2025 at 6:32 AMUTC
This incident has been resolved.
Monitoring
June 25, 2025 at 5:32 AMUTC
Monitoring
June 25, 2025 at 5:32 AMUTC
We implemented a fix and are currently monitoring the result.
Identified
June 24, 2025 at 4:55 AMUTC
Identified
June 24, 2025 at 4:55 AMUTC
We are continuing to work on a fix for this incident.
Investigating
June 18, 2025 at 4:00 AMUTC
Investigating
June 18, 2025 at 4:00 AMUTC
We are currently investigating an issue affecting some customers using our WhatsApp reseller service. Affected users may experience login issues or be unable to access their accounts.
Our team is working closely with the reseller to identify the root cause and resolve the problem as quickly as possible. We will provide further updates as we learn more.
We apologize for the inconvenience and appreciate your patience.

Wcapi LLP - WhatsApp Reseller Account Login Issues – Incident details