Wcapi LLP Status - Incident history https://wcapi-status.instatus.com Wcapi LLP Thu, 20 Nov 2025 07:30:00 +0000 We are currently experiencing a temporary service disruption due to a recent DNS configuration update. As the new DNS records propagate across the global network, some users may be unable to access the service. Type: Incident Duration: 2 hours and 7 minutes Affected Components: App Nov 20, 07:30:00 GMT+0 - Investigating - We are currently investigating this incident. Nov 20, 09:02:33 GMT+0 - Resolved - This incident has been resolved. Nov 20, 09:36:15 GMT+0 - Identified - We are continuing to work on a fix for this incident. Nov 20, 09:36:32 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Nov 20, 09:36:52 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 7 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 20</var>, <var data-var='time'>07:30:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Nov <var data-var='date'> 20</var>, <var data-var='time'>09:02:33</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Nov <var data-var='date'> 20</var>, <var data-var='time'>09:36:15</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Nov <var data-var='date'> 20</var>, <var data-var='time'>09:36:32</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Nov <var data-var='date'> 20</var>, <var data-var='time'>09:36:52</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 20 Nov 2025 07:30:00 +0000 https://wcapi-status.instatus.com/incident/cmi78kaur01cr10b7d95bie9b https://wcapi-status.instatus.com/incident/cmi78kaur01cr10b7d95bie9b Cloudflare Global Network experiencing issues Type: Incident Duration: 48 minutes Affected Components: App, Website, Payment Gateway Nov 18, 14:47:29 GMT+0 - Resolved - This incident has been resolved. Nov 18, 14:46:41 GMT+0 - Investigating - We are currently investigating this incident. Nov 18, 14:47:11 GMT+0 - Identified - We are continuing to work on a fix for this incident. Type: Incident

Duration: 48 minutes

Affected Components: , ,

<p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>14:47:29</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>14:46:41</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>14:47:11</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> ]]> Tue, 18 Nov 2025 14:46:41 +0000 https://wcapi-status.instatus.com/incident/cmi4osmdk00hxx3v8guvbc309 https://wcapi-status.instatus.com/incident/cmi4osmdk00hxx3v8guvbc309 Upcoming Upgrade to the Wcapi Software Type: Maintenance Duration: 4 hours Affected Components: App, Partner Webhooks, Payment Gateway, WhatsApp Cloud API Message Delivery Nov 8, 18:30:00 GMT+0 - Identified - We are pleased to announce an upcoming upgrade to the WCAPI software. This upgrade is part of our ongoing commitment to improve system performance, security, and to provide you with enhanced features for a better user experience. Upgrade Details: Date: Nov 09, 2025 Time: 12:00 a.m. (IST) Duration: 4 hours Affected Services: bulk broadcasting schedule messaging API access, integrations, Etc Downtime Expected: Yes/2 hours (improve system performance, security, new features) Key Enhancements in This Update: Feature 1, Improved API response times for faster data processing. Feature 2, Enhanced security measures to safeguard your data. Feature 3, Introduction of new features for smoother integrations. We appreciate your understanding and cooperation during this time. Thank you for choosing WCAPI for your software solutions. We are excited to bring you these improvements and look forward to continuing to serve your needs. Nov 8, 18:30:01 GMT+0 - Identified - Maintenance is now in progress Nov 8, 22:30:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 4 hours

Affected Components: , , ,

<p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>18:30:00</var> GMT+0</small><br><strong>Identified</strong> - We are pleased to announce an upcoming upgrade to the WCAPI software. This upgrade is part of our ongoing commitment to improve system performance, security, and to provide you with enhanced features for a better user experience. Upgrade Details: Date: Nov 09, 2025 Time: 12:00 a.m. (IST) Duration: 4 hours Affected Services: bulk broadcasting schedule messaging API access, integrations, Etc Downtime Expected: Yes/2 hours (improve system performance, security, new features) Key Enhancements in This Update: Feature 1, Improved API response times for faster data processing. Feature 2, Enhanced security measures to safeguard your data. Feature 3, Introduction of new features for smoother integrations. We appreciate your understanding and cooperation during this time. Thank you for choosing WCAPI for your software solutions. We are excited to bring you these improvements and look forward to continuing to serve your needs..</p> <p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>18:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>22:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sat, 8 Nov 2025 18:30:00 +0000 https://wcapi-status.instatus.com/maintenance/cmhomf45h04beayehh1c6e6m7 https://wcapi-status.instatus.com/maintenance/cmhomf45h04beayehh1c6e6m7 WCAPI Software Upgrade Type: Maintenance Duration: 14 days, 13 hours and 33 minutes Affected Components: Partner Webhooks, WhatsApp business API number, WhatsApp Cloud API, App, , WhatsApp Cloud API Message Delivery, Partner API → Aug 16, 17:30:01 GMT+0 - Identified - Maintenance is now in progress Aug 17, 00:30:00 GMT+0 - Identified - Maintenance has Not successfully Aug 17, 00:30:00 GMT+0 - Completed - Maintenance has completed successfully Aug 16, 17:30:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. We are pleased to announce an upcoming upgrade to the WCAPI software. This upgrade is part of our ongoing commitment to improve system performance, security, and to provide you with enhanced features for a better user experience. ✨ NEW - Media Carousel Template Support ✨ NEW - Display Name Update Functionality ✨ NEW - New Look and Feel ✨ NEW - WhatsApp Business App Onboarding (Coexistence) using Embedded Signup ✨ NEW - Added CSV Contacts Upload and Download (Removed Excel) and Improved and Optimized Contacts Imports ✨ NEW - Added Block/ Unlock Functionality ✨ NEW - Added Template Bots ✨ NEW - Bots as Quick Reply from ChatBox ✨ NEW - Enable Disable Bots for contacts ✨ NEW - Expiry for Campaigns so messages should not processed after certain time if execution delayed ✨ NEW - Re-Campaign - Groups creation from Campaign Contacts data eg. Group from Delivered contacts We appreciate your understanding and cooperation during this time. Thank you for choosing WCAPI for your software solutions. We are excited to bring you these improvements and look forward to continuing to serve your needs. Sincerely, Wcapi Tech Team Aug 31, 07:02:32 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 14 days, 13 hours and 33 minutes

Affected Components: , , , , ,

<p><small>Aug <var data-var='date'> 16</var>, <var data-var='time'>17:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 17</var>, <var data-var='time'>00:30:00</var> GMT+0</small><br><strong>Identified</strong> - Maintenance has Not successfully.</p> <p><small>Aug <var data-var='date'> 17</var>, <var data-var='time'>00:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Aug <var data-var='date'> 16</var>, <var data-var='time'>17:30:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time. We are pleased to announce an upcoming upgrade to the WCAPI software. This upgrade is part of our ongoing commitment to improve system performance, security, and to provide you with enhanced features for a better user experience. ✨ NEW - Media Carousel Template Support ✨ NEW - Display Name Update Functionality ✨ NEW - New Look and Feel ✨ NEW - WhatsApp Business App Onboarding (Coexistence) using Embedded Signup ✨ NEW - Added CSV Contacts Upload and Download (Removed Excel) and Improved and Optimized Contacts Imports ✨ NEW - Added Block/ Unlock Functionality ✨ NEW - Added Template Bots ✨ NEW - Bots as Quick Reply from ChatBox ✨ NEW - Enable Disable Bots for contacts ✨ NEW - Expiry for Campaigns so messages should not processed after certain time if execution delayed ✨ NEW - Re-Campaign - Groups creation from Campaign Contacts data eg. Group from Delivered contacts We appreciate your understanding and cooperation during this time. Thank you for choosing WCAPI for your software solutions. We are excited to bring you these improvements and look forward to continuing to serve your needs. Sincerely, Wcapi Tech Team.</p> <p><small>Aug <var data-var='date'> 31</var>, <var data-var='time'>07:02:32</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Sat, 16 Aug 2025 17:30:00 +0000 https://wcapi-status.instatus.com/maintenance/cme83h4cd0178yn9r773cyol2 https://wcapi-status.instatus.com/maintenance/cme83h4cd0178yn9r773cyol2 Incident Report – Service Outage Type: Incident Duration: 1 minute Affected Components: Website, WhatsApp Cloud API Message Delivery, WhatsApp business API number, WhatsApp Cloud API, Partner Webhooks, App, , Partner API → Jul 17, 10:18:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Jul 17, 10:18:41 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jul 17, 10:18:55 GMT+0 - Resolved - This incident has been resolved. Jul 17, 10:17:53 GMT+0 - Investigating - This outage was caused by an unexpected auto-update from our server provider, Amazon Web Services (AWS), which affected server configurations globally. This was not an isolated incident—many AWS customers worldwide experienced similar disruptions. Our team responded immediately to resolve the issue and restore full service. We are taking additional steps to minimize the impact of such external provider issues in the future. Type: Incident

Duration: 1 minute

Affected Components: , , , , , ,

<p><small>Jul <var data-var='date'> 17</var>, <var data-var='time'>10:18:00</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Jul <var data-var='date'> 17</var>, <var data-var='time'>10:18:41</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Jul <var data-var='date'> 17</var>, <var data-var='time'>10:18:55</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jul <var data-var='date'> 17</var>, <var data-var='time'>10:17:53</var> GMT+0</small><br><strong>Investigating</strong> - This outage was caused by an unexpected auto-update from our server provider, Amazon Web Services (AWS), which affected server configurations globally. This was not an isolated incident—many AWS customers worldwide experienced similar disruptions. Our team responded immediately to resolve the issue and restore full service. We are taking additional steps to minimize the impact of such external provider issues in the future..</p> ]]> Thu, 17 Jul 2025 10:17:53 +0000 https://wcapi-status.instatus.com/incident/cmd78lct1007ewww1z14mblpp https://wcapi-status.instatus.com/incident/cmd78lct1007ewww1z14mblpp WhatsApp Reseller Account Login Issues Type: Incident Duration: 15 days, 2 hours and 32 minutes Affected Components: App Jun 24, 04:55:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Jun 25, 05:32:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jun 18, 04:00:00 GMT+0 - Investigating - We are currently investigating an issue affecting some customers using our WhatsApp reseller service. Affected users may experience login issues or be unable to access their accounts. Our team is working closely with the reseller to identify the root cause and resolve the problem as quickly as possible. We will provide further updates as we learn more. We apologize for the inconvenience and appreciate your patience. Jul 3, 06:32:21 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 15 days, 2 hours and 32 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 24</var>, <var data-var='time'>04:55:00</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>05:32:00</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Jun <var data-var='date'> 18</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating an issue affecting some customers using our WhatsApp reseller service. Affected users may experience login issues or be unable to access their accounts. Our team is working closely with the reseller to identify the root cause and resolve the problem as quickly as possible. We will provide further updates as we learn more. We apologize for the inconvenience and appreciate your patience..</p> <p><small>Jul <var data-var='date'> 3</var>, <var data-var='time'>06:32:21</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 18 Jun 2025 04:00:00 +0000 https://wcapi-status.instatus.com/incident/cmcinq9y30057iu43v3y0je24 https://wcapi-status.instatus.com/incident/cmcinq9y30057iu43v3y0je24 Temporary Downtime Type: Incident Duration: 1 minute Affected Components: App Feb 19, 10:06:25 GMT+0 - Investigating - We are currently investigating this incident. Feb 19, 10:07:13 GMT+0 - Identified - The issue has been identified Feb 19, 10:07:32 GMT+0 - Resolved - We experienced a service disruption that lasted approximately 30 minutes. The issue has been identified and resolved, and all systems are now operating normally. We apologize for any inconvenience this may have caused and appreciate your patience. If you continue to experience any issues, please reach out to our support team. Type: Incident

Duration: 1 minute

Affected Components:

<p><small>Feb <var data-var='date'> 19</var>, <var data-var='time'>10:06:25</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Feb <var data-var='date'> 19</var>, <var data-var='time'>10:07:13</var> GMT+0</small><br><strong>Identified</strong> - The issue has been identified .</p> <p><small>Feb <var data-var='date'> 19</var>, <var data-var='time'>10:07:32</var> GMT+0</small><br><strong>Resolved</strong> - We experienced a service disruption that lasted approximately 30 minutes. The issue has been identified and resolved, and all systems are now operating normally. We apologize for any inconvenience this may have caused and appreciate your patience. If you continue to experience any issues, please reach out to our support team..</p> ]]> Wed, 19 Feb 2025 10:06:25 +0000 https://wcapi-status.instatus.com/incident/cm7br0i04001go0hlmdh1nzbi https://wcapi-status.instatus.com/incident/cm7br0i04001go0hlmdh1nzbi Scheduled WCAPI Software Upgrade Announcement Type: Maintenance Duration: 2 hours Affected Components: , Partner Webhooks, WhatsApp Cloud API Message Delivery, App, WhatsApp Cloud API, Third Party: Shopify → Shopify API & Mobile, Third Party: HubSpot → HubSpot APIs, Partner API → Jan 14, 22:14:00 GMT+0 - Completed - Maintenance has completed successfully Jan 14, 20:14:00 GMT+0 - Identified - We are pleased to announce an upcoming upgrade to the WCAPI software. This upgrade is part of our ongoing commitment to improve system performance, security, and to provide you with enhanced features for a better user experience. Upgrade Details: **Date:** Jan 15, 2024 **Time**: 1:42 a.m. (IST) **Duration:** 2 hours **Affected Services:** bulk broadcasting schedule messaging API access, integrations, Etc **Downtime Expected:** Yes/2 hours (improve system performance, security, new features) Key Enhancements in This Update: **Feature 1,** Improved API response times for faster data processing. **Feature 2,** Enhanced security measures to safeguard your data. **Feature 3,** Introduction of new features for smoother integrations. We appreciate your understanding and cooperation during this time. Thank you for choosing WCAPI for your software solutions. We are excited to bring you these improvements and look forward to continuing to serve your needs. Jan 14, 20:14:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 2 hours

Affected Components: , , , , , ,

<p><small>Jan <var data-var='date'> 14</var>, <var data-var='time'>22:14:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jan <var data-var='date'> 14</var>, <var data-var='time'>20:14:00</var> GMT+0</small><br><strong>Identified</strong> - We are pleased to announce an upcoming upgrade to the WCAPI software. This upgrade is part of our ongoing commitment to improve system performance, security, and to provide you with enhanced features for a better user experience. Upgrade Details: **Date:** Jan 15, 2024 **Time**: 1:42 a.m. (IST) **Duration:** 2 hours **Affected Services:** bulk broadcasting schedule messaging API access, integrations, Etc **Downtime Expected:** Yes/2 hours (improve system performance, security, new features) Key Enhancements in This Update: **Feature 1,** Improved API response times for faster data processing. **Feature 2,** Enhanced security measures to safeguard your data. **Feature 3,** Introduction of new features for smoother integrations. We appreciate your understanding and cooperation during this time. Thank you for choosing WCAPI for your software solutions. We are excited to bring you these improvements and look forward to continuing to serve your needs..</p> <p><small>Jan <var data-var='date'> 14</var>, <var data-var='time'>20:14:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Tue, 14 Jan 2025 20:14:00 +0000 https://wcapi-status.instatus.com/maintenance/cm5s9zd620014e4yaxmg2bbfu https://wcapi-status.instatus.com/maintenance/cm5s9zd620014e4yaxmg2bbfu Scheduled maintenance is currently in progress. Please check back soon. We apologize for any inconvenience. Type: Maintenance Duration: 6 days, 17 hours and 52 minutes Affected Components: Website Nov 28, 12:09:45 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Dec 5, 06:01:55 GMT+0 - Completed - There were a few bugs on the website, which we have fixed. Nov 28, 12:09:46 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 6 days, 17 hours and 52 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 28</var>, <var data-var='time'>12:09:45</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>06:01:55</var> GMT+0</small><br><strong>Completed</strong> - There were a few bugs on the website, which we have fixed..</p> <p><small>Nov <var data-var='date'> 28</var>, <var data-var='time'>12:09:46</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Thu, 28 Nov 2024 12:09:45 +0000 https://wcapi-status.instatus.com/maintenance/cm41a2f2200042rzq8spfqk7u https://wcapi-status.instatus.com/maintenance/cm41a2f2200042rzq8spfqk7u Some disruptions icon Some disruptions: Cloud API Type: Incident Duration: 1 day, 2 hours and 27 minutes Affected Components: WhatsApp Cloud API Nov 18, 12:38:45 GMT+0 - Monitoring - Nov 18, 02:34:00 GMT+0 - Identified - We are currently experiencing some disruption impacting the delivery of Interactive Messages with empty text in header or footer, to iOS devices on WhatsApp Cloud API. Our engineering teams have identified the cause of the issue and are working on the fix. We will provide another update once additional information is available. Nov 19, 05:01:28 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 day, 2 hours and 27 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>12:38:45</var> GMT+0</small><br><strong>Monitoring</strong> - .</p> <p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>02:34:00</var> GMT+0</small><br><strong>Identified</strong> - We are currently experiencing some disruption impacting the delivery of Interactive Messages with empty text in header or footer, to iOS devices on WhatsApp Cloud API. Our engineering teams have identified the cause of the issue and are working on the fix. We will provide another update once additional information is available..</p> <p><small>Nov <var data-var='date'> 19</var>, <var data-var='time'>05:01:28</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 18 Nov 2024 02:34:00 +0000 https://wcapi-status.instatus.com/incident/cm3n0esq50005herg2rkx2rhs https://wcapi-status.instatus.com/incident/cm3n0esq50005herg2rkx2rhs Scheduled Website Upgrade Announcement Type: Maintenance Duration: 1 day, 10 hours and 22 minutes Affected Components: Website Sep 4, 18:30:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Sep 6, 04:52:05 GMT+0 - Completed - Thank you for your understanding and continued support Sep 4, 18:30:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 1 day, 10 hours and 22 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>18:30:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Sep <var data-var='date'> 6</var>, <var data-var='time'>04:52:05</var> GMT+0</small><br><strong>Completed</strong> - Thank you for your understanding and continued support.</p> <p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>18:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Wed, 4 Sep 2024 18:30:00 +0000 https://wcapi-status.instatus.com/maintenance/cm0p49wow001l7sn2tlf4in03 https://wcapi-status.instatus.com/maintenance/cm0p49wow001l7sn2tlf4in03 Important Notification: Upcoming Web Server Upgrade Type: Maintenance Duration: 30 minutes Affected Components: , Website, Partner Webhooks, WhatsApp Cloud API Message Delivery, App, WhatsApp Cloud API, WhatsApp business API number, Partner API → Apr 4, 18:30:00 GMT+0 - Identified - Hello everyone, We're excited to announce that we will be upgrading our web server tomorrow to enhance its functionality and user experience. As part of this upgrade, we'll be introducing new features, including a home page and other enhancements aimed at improving your browsing experience. Please be informed that the upgrade process will take place tomorrow night from 12:00 AM to 12:30 AM. During this time, there may be a brief interruption in service. We kindly request that you refrain from sending any messages or performing any critical tasks during this period. Rest assured, all your data will remain safe and accessible throughout the upgrade process. Our team is committed to ensuring a smooth transition and minimal disruption to your operations. Thank you for your understanding and cooperation. We're dedicated to providing you with the best possible service and look forward to serving your needs more efficiently with our upgraded server. Warm regards, Wcapi Team Apr 4, 19:00:00 GMT+0 - Completed - Maintenance has completed successfully Apr 4, 18:30:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 30 minutes

Affected Components: , , , , , ,

<p><small>Apr <var data-var='date'> 4</var>, <var data-var='time'>18:30:00</var> GMT+0</small><br><strong>Identified</strong> - Hello everyone, We're excited to announce that we will be upgrading our web server tomorrow to enhance its functionality and user experience. As part of this upgrade, we'll be introducing new features, including a home page and other enhancements aimed at improving your browsing experience. Please be informed that the upgrade process will take place tomorrow night from 12:00 AM to 12:30 AM. During this time, there may be a brief interruption in service. We kindly request that you refrain from sending any messages or performing any critical tasks during this period. Rest assured, all your data will remain safe and accessible throughout the upgrade process. Our team is committed to ensuring a smooth transition and minimal disruption to your operations. Thank you for your understanding and cooperation. We're dedicated to providing you with the best possible service and look forward to serving your needs more efficiently with our upgraded server. Warm regards, Wcapi Team.</p> <p><small>Apr <var data-var='date'> 4</var>, <var data-var='time'>19:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Apr <var data-var='date'> 4</var>, <var data-var='time'>18:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Thu, 4 Apr 2024 18:30:00 +0000 https://wcapi-status.instatus.com/maintenance/clul8xydz26308bcogydb93frd https://wcapi-status.instatus.com/maintenance/clul8xydz26308bcogydb93frd The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later. Type: Incident Affected Components: App, WhatsApp Cloud API, WhatsApp business API number, , Website, Partner Webhooks, WhatsApp Cloud API Message Delivery, Partner API → Mar 10, 07:51:49 GMT+0 - Resolved - We are currently investigating this incident. The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later. Type: Incident

Affected Components: , , , , , ,

<p><small>Mar <var data-var='date'> 10</var>, <var data-var='time'>07:51:49</var> GMT+0</small><br><strong>Resolved</strong> - We are currently investigating this incident. The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later..</p> ]]> Sun, 10 Mar 2024 07:51:49 +0000 https://wcapi-status.instatus.com/incident/cltl7unlr119042x1oa4zupaxg0 https://wcapi-status.instatus.com/incident/cltl7unlr119042x1oa4zupaxg0 WhatsApp Business Account Management Type: Incident Affected Components: App Mar 5, 16:21:22 GMT+0 - Resolved - **Major disruptions: WhatsApp Business Account Management** Mar 5 2024 9:02 PM GMT+5:30 We are currently experiencing disruption impacting the WhatsApp Business Account Management. We are investigating and will provide further updates soon. Type: Incident

Affected Components:

<p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>16:21:22</var> GMT+0</small><br><strong>Resolved</strong> - **Major disruptions: WhatsApp Business Account Management** Mar 5 2024 9:02 PM GMT+5:30 We are currently experiencing disruption impacting the WhatsApp Business Account Management. We are investigating and will provide further updates soon..</p> ]]> Tue, 5 Mar 2024 16:21:22 +0000 https://wcapi-status.instatus.com/incident/cltekv9tt61806bmo3m7ohrg36 https://wcapi-status.instatus.com/incident/cltekv9tt61806bmo3m7ohrg36 Cloud API - Local Storage Type: Incident Duration: 2 hours and 32 minutes Affected Components: WhatsApp business API number Mar 5, 16:20:27 GMT+0 - Identified - We are currently experiencing disruption impacting the WhatsApp Cloud API - Local Storage. We are investigating and will provide further updates soon. Mar 5, 18:51:57 GMT+0 - Resolved - We are currently recovering from an earlier outage affecting the ability to send message using Cloud API and use of Local Storage. Services are in the process of being restored. We apologize for any inconvenience that this may have caused. Type: Incident

Duration: 2 hours and 32 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>16:20:27</var> GMT+0</small><br><strong>Identified</strong> - We are currently experiencing disruption impacting the WhatsApp Cloud API - Local Storage. We are investigating and will provide further updates soon..</p> <p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>18:51:57</var> GMT+0</small><br><strong>Resolved</strong> - We are currently recovering from an earlier outage affecting the ability to send message using Cloud API and use of Local Storage. Services are in the process of being restored. We apologize for any inconvenience that this may have caused..</p> ]]> Tue, 5 Mar 2024 16:20:27 +0000 https://wcapi-status.instatus.com/incident/clteku7gd1848bjohwyf2vnnu https://wcapi-status.instatus.com/incident/clteku7gd1848bjohwyf2vnnu Major disruptions: Cloud API Type: Incident Affected Components: WhatsApp Cloud API Mar 5, 16:17:50 GMT+0 - Resolved - We are currently experiencing disruption impacting the WhatsApp Cloud API. We are investigating and will provide further updates soon. Mar 5, 18:51:26 GMT+0 - Resolved - We are currently recovering from an earlier outage affecting the ability to send message using Cloud API and use of Local Storage. Services are in the process of being restored. We apologize for any inconvenience that this may have caused. Type: Incident

Affected Components:

<p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>16:17:50</var> GMT+0</small><br><strong>Resolved</strong> - We are currently experiencing disruption impacting the WhatsApp Cloud API. We are investigating and will provide further updates soon..</p> <p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>18:51:26</var> GMT+0</small><br><strong>Resolved</strong> - We are currently recovering from an earlier outage affecting the ability to send message using Cloud API and use of Local Storage. Services are in the process of being restored. We apologize for any inconvenience that this may have caused..</p> ]]> Tue, 5 Mar 2024 16:17:50 +0000 https://wcapi-status.instatus.com/incident/clteksqym59984bmo397bs0ukt https://wcapi-status.instatus.com/incident/clteksqym59984bmo397bs0ukt 29-02-2024 12AM IST Website update Type: Maintenance Duration: 1 hour Affected Components: Website Feb 29, 07:48:06 GMT+0 - Completed - completed Feb 29, 07:30:00 GMT+0 - Completed - Maintenance has completed successfully Feb 29, 06:30:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Feb 29, 06:30:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 1 hour

Affected Components:

<p><small>Feb <var data-var='date'> 29</var>, <var data-var='time'>07:48:06</var> GMT+0</small><br><strong>Completed</strong> - completed.</p> <p><small>Feb <var data-var='date'> 29</var>, <var data-var='time'>07:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Feb <var data-var='date'> 29</var>, <var data-var='time'>06:30:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Feb <var data-var='date'> 29</var>, <var data-var='time'>06:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Thu, 29 Feb 2024 06:30:00 +0000 https://wcapi-status.instatus.com/maintenance/clt4kqeay0225b6na3kuz0uwn https://wcapi-status.instatus.com/maintenance/clt4kqeay0225b6na3kuz0uwn automatic reply does not come when a user send a new message from new number connected meta WhatsApp cloud API number from new number not Auto reply Type: Incident Duration: 1 day and 21 minutes Affected Components: WhatsApp Cloud API, WhatsApp business API number Jan 31, 10:07:37 GMT+0 - Investigating - We are currently investigating this incident. Feb 1, 02:24:18 GMT+0 - Identified - meta API problem it is solving Feb 1, 02:25:20 GMT+0 - Monitoring - We have monitored and reported this and will resolve it as soon as possible Feb 1, 10:28:56 GMT+0 - Resolved - This issue has now been resolved as it was caused by Meta when many people were sending messages. Type: Incident

Duration: 1 day and 21 minutes

Affected Components: ,

<p><small>Jan <var data-var='date'> 31</var>, <var data-var='time'>10:07:37</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>02:24:18</var> GMT+0</small><br><strong>Identified</strong> - meta API problem it is solving .</p> <p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>02:25:20</var> GMT+0</small><br><strong>Monitoring</strong> - We have monitored and reported this and will resolve it as soon as possible.</p> <p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>10:28:56</var> GMT+0</small><br><strong>Resolved</strong> - This issue has now been resolved as it was caused by Meta when many people were sending messages..</p> ]]> Wed, 31 Jan 2024 10:07:37 +0000 https://wcapi-status.instatus.com/incident/cls1mj4ut41843bcoj53etbo2e https://wcapi-status.instatus.com/incident/cls1mj4ut41843bcoj53etbo2e https://www.wcapi.io/contact contact page error Type: Incident Duration: 4 hours and 15 minutes Affected Components: Website Jan 31, 10:05:33 GMT+0 - Resolved - running smoothly Jan 31, 10:04:55 GMT+0 - Identified - some cahe a clearing this updatedwork running smoothly Jan 31, 10:05:22 GMT+0 - Monitoring - updated work Jan 31, 05:50:22 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 4 hours and 15 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 31</var>, <var data-var='time'>10:05:33</var> GMT+0</small><br><strong>Resolved</strong> - running smoothly.</p> <p><small>Jan <var data-var='date'> 31</var>, <var data-var='time'>10:04:55</var> GMT+0</small><br><strong>Identified</strong> - some cahe a clearing this updatedwork running smoothly.</p> <p><small>Jan <var data-var='date'> 31</var>, <var data-var='time'>10:05:22</var> GMT+0</small><br><strong>Monitoring</strong> - updated work.</p> <p><small>Jan <var data-var='date'> 31</var>, <var data-var='time'>05:50:22</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> ]]> Wed, 31 Jan 2024 05:50:22 +0000 https://wcapi-status.instatus.com/incident/cls1dcb80835615wopfu62nha0 https://wcapi-status.instatus.com/incident/cls1dcb80835615wopfu62nha0