Wcapi LLP - automatic reply does not come when a user send a new message from new number connected meta WhatsApp cloud API number from new number not Auto reply – Incident details

Experiencing partial outage

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automatic reply does not come when a user send a new message from new number connected meta WhatsApp cloud API number from new number not Auto reply

ResolvedDegraded performance24 hours 21 minutes

Affected

WhatsApp Cloud API

Degraded performance from 10:07 AM to 10:28 AM

WhatsApp business API number

Degraded performance from 10:07 AM to 10:28 AM

  • ResolvedUTC

    This issue has now been resolved as it was caused by Meta when many people were sending messages.

  • MonitoringUTC

    We have monitored and reported this and will resolve it as soon as possible

  • IdentifiedUTC

    meta API problem it is solving

  • InvestigatingUTC
    We are currently investigating this incident.